Redpost Careers

Passion beats passes

We are passionate, innovative and determined. We look for people with the right skill set for each role but the character and attitude of candidates is what matters most. We are proud of being independent and having grown from humble beginnings. This took hard work, vision and resourcefulness. We expect the same from each and every member of our team.

What we offer

We’re proud to be a family-run business, offering a supportive and positive working environment for everyone. From our beautiful, rural setting, to our delicious, discounted Cafe, there’s something for everyone at Redpost. With top-notch tea-makers and brilliant bakers, our friendly team are welcoming, fun, and passionate about what they do. It’s not just horses; we love every aspect of rural life, from long hikes on Dartmoor to a day spent with the dogs. We offer a full pension for eligible staff, a competitive salary, free parking, staff clothing, and endless opportunities to grow with us. We’re proud of what we do, and no day at Redpost is ever the same!

We are seeking an experienced retail professional to support our store management team within a fast-paced and dynamic environment. The ideal candidate will have strong equestrian knowledge alongside previous management experience.
The role involves supporting the management of a team of 20–25 colleagues across both the shop and café, helping to implement management decisions and promote a positive working environment. The Deputy Manager will work closely with the Store Manager to support the wellbeing of the shop team and encourage the ongoing development of individuals.

They will also be required to step into the Duty Manager role in the Store Manager’s absence, so the ability to quickly gain a solid understanding of key policies and procedures is essential. While the position includes some administrative responsibilities, it is primarily a hands-on role, working alongside the team to consistently deliver excellent customer service.

Key Skills:

• Excellent equestrian knowledge with a genuine passion for the industry
• Strong attention to detail with a thorough and analytical approach
• Self-motivated with good time management skills
• Confident written communication and typing ability
• Comfortable using till systems and general computer software
• Approachable, friendly, and team-oriented manner
• Ability to lead and support a team when required
• Committed to delivering exceptional customer service
• Proven management experience
• Previous retail experience
• Professional attitude and approach to work

Responsibilities:

• Ability to support the management of a team and ensure consistently high standards are maintained
• Strong understanding of products and business systems to effectively guide and advise team members
• Proactive in monitoring performance and working towards achieving targets
• Supporting the planning and delivery of in-store events
• Assisting with staff training and ongoing professional development
• Overseeing the timely completion of operational tasks when required
• Ensuring compliance with key areas such as health and safety, fire safety, and first aid
• Driving sales through a motivated, customer-focused approach

This job would suit

We are looking for someone who enjoys working as part of a team and can adapt to the changing demands of each day. As the business continues to grow and evolve, this role would suit someone who thrives on a challenge, approaches situations with a positive, problem-solving mindset, and takes satisfaction in contributing to the overall success of the business.

The position is hands-on and requires being on your feet for much of the day, so it would suit someone who is physically active, proactive, and has excellent time management skills. The ideal candidate will also have strong sales ability, with an instinct for understanding and meeting the individual needs of each customer.

Hours of work: Approximately 40 hours per week to include a Sunday.

Pay: Circa £30,000 per annum.

To apply please send your CV and Covering letter to [email protected]