Despatch Times
Premium Shipping orders placed before 3pm Monday to Friday will be processed, packaged and sent that day. If your order contains "In Warehouse" items your order will be despatched when all items are ready. All delivery options will clearly display delivery dates during checkout and on your order confirmation email.
*Please note: These options exclude Guernsey & Jersery. Full shipping options available further down this page. Scottish Highlands, Northern Ireland & Isle of Man can only select Standard Shipping (Free Shipping is not available to Scottish Highlands, Northern Ireland & Isle of Man)
All of your orders are tracked
We use premium services from Royal Mail, Parcelforce & DPD to ensure you get your order safely and on time. All of the services we use are fully trackable and you will receive notifications with updates on the status of your order.
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Click & Collect
Free If you'd prefer to collect your order, read about our Free Click & Collect Service. Your will be emailed when your items are ready to collect.
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DPD Pick up
£4.95 Delivered to a shop near you, there's over 2500 locations to choose from!
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'IN STOCK' MEANS IN STOCK
We won't waste your time! Our website has a live link with our shop and warehouse. If an item says it is "In Stock" then it is ready to be shipped as soon as you place your order.
We are a real business that is open 7 days a week, so you can rest assured that your order will arrive as soon as possible. For items that are marked as anything other than "In Stock" such as "In Warehouse" there will be information with the maximum amount of days this should take to arrive to you.
DELIVERY ADDRESS
When placing your order you will be given the option to input an alternate delivery address to the billing address you provide. These alternate delivery addresses will then be saved in your address book on your account for use again in the future.
International & Non-Mainland Delivery
VAT/UK Tax: Please note that for orders placed to a shipping destination outside of the UK & Northern Ireland VAT will be removed at the end of the checkout (after you complete your billing & shipping details). This includes Guernsey & Jersey, EU countries (including Ireland) and rest of world destinations such as the USA, Japan, Australia & New Zealand.
CUSTOMS CHARGES: Customs charges are the responsibility of the customer, and may vary depending on your delivery country. If delivery is refused and the parcel is returned to us, you will be charged the cost of the return shipment, and the original shipping charges will not be refunded.
USA: For up to date information on tariffs, duties & taxes applicable to your order please refer to your local authorities guidance. In 2025 there has been some changes to the de minimis threshold (for orders under $800 (roughly £600)) which means goods originating from countries such as China/Hong Kong are no longer exempt from duties & taxes. We ship all orders going to the USA with DHL Express Worldwide and have a fixed price for this in our checkout (you can also view this by following the button below). This service comes with premium tracking and is delivered within just a few days. We will only contact you should your order go over the weight restrictions.
EU: For most EU destinations we have a fixed price for delivery per country. You can view this either by following the below button or when checking out.
Rest of World: For other countries, as the size and weight of our items varies significantly we may on occasions request additional shipping fees on international orders. This will be done with your consent and we will not take any further payments after the item has been sent. If, when you are contacted, you do not wish to pay the additional shipping cost then a full refund will be offered. This will only happen on rare occasions when orders are significantly heavy or large.
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