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Home Redpost Equestrian Frequently Asked Questions

Redpost Equestrian Frequently Asked Questions

What does special order mean on some items?

  • Hi there,
    Thank you for your question. Special order means the item will have to be ordered and come in from the supplier before getting dispatched to you. In most cases the item will be specially made at the time of ordering and so may have a longer lead time, the lead time can be seen on the basket page when the item has been added to your basket. We hope this helps, please contact us - [email protected] if you have any further queries.

    • How do I cancel my order?

  • Hi Annie, thank you for your enquiry. If your order has not been processed, we can organise a cancellation for you. To get in touch with us, pop us over an email at [email protected], or give us a call on 01803 812040. I hope this helps.

    • Hi, I was wondering if you allow well behaved dogs in store

  • Hello Stuart, unfortunatley we only allow assistance/ guide dogs in to the store and cafe. We hope this helps.

    • If you've got a question not relating to a specific product then chances are we've been asked it before.

    For all queries ranging from special order items, delivery timeframes and everything in between please see the questions belowto the right.

    If you cannot find an answer, you can ask us one below.

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